Privacy Policy

This policy explains what information LING-MEI SHOP collects from you, why we collect it, and what we do with it.

LINGMEI SHOP is operated by Sanex Trading WLL, commercial registration 180333, located at Shop No. 29, Awqaf Building, Zone 56, Street 995, Building 212, Abu Hamour, Doha, Qatar.

What we collect

When you place an order we collect:

  • Your name
  • Your email address
  • Your phone number
  • Your delivery address, if you choose delivery
  • What you ordered and when

When you browse the site we also collect standard technical information such as your IP address, browser type and the pages you visit. This happens automatically on almost every website and helps us understand what is working and what is broken.

What we do not collect

We never see or store your card details. When you pay, you are handed over to SkipCash, which processes the payment through Qatar’s national payment gateway. Your card number never reaches our website or our systems.

Why we collect it

  • To process and deliver your order
  • To contact you about your order
  • To handle returns, refunds and questions
  • To keep basic records of sales
  • To improve the website

We do not sell your information to anyone. Ever.

Who we share it with

Only the people who need it to complete your order:

  • SkipCash, to process your payment
  • Our delivery staff or courier, who receive your name, address and phone number so they can deliver to you
  • Our hosting provider, which stores the website and its database

That is the full list.

Marketing

If you sign up to our newsletter, we will send you occasional emails about products and offers. Every one of those emails has an unsubscribe link, and unsubscribing takes effect immediately. We will not add you to a mailing list just because you bought something.

Cookies

We use cookies to keep your shopping cart working, remember your preferences, and understand how people use the site. You can block or delete cookies in your browser settings, but the cart will stop working properly if you do.

How long we keep it

Order records are kept for as long as we need them for accounting and warranty purposes. If you want your account and personal details removed, email us and we will remove what we are not legally required to keep.

Your rights

You can ask us at any time to:

  • Tell you what information we hold about you
  • Correct anything that is wrong
  • Delete your information
  • Stop sending you marketing

Email admin@lingmeishop.com and we will respond within a few working days.

Contact

Sanex Trading WLL Shop No. 29, Awqaf Building, Zone 56, Street 995, Building 212, Abu Hamour, Doha, Qatar

+974 5121 1266

admin@lingmeishop.com